Greg Ellis
- Total activity 44
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 19
Articles
Recent activity by Greg Ellis-
Human Resources (HR) Policies and Procedures
IntroductionOur HR department supports employees throughout their employment lifecycle, from recruitment to retirement. This article outlines important HR policies and resources.Table of ContentsEm...
-
Employee Commissions Policy and Procedures
IntroductionCommissions are incentive payments based on sales performance or other measurable work outcomes. This article explains commission structures, calculation methods, and payment schedules....
-
Employee Benefits Guide
IntroductionOur company offers a comprehensive benefits package designed to support the health, well-being, and financial security of our employees.Table of ContentsTypes of Benefits OfferedEnrollm...
-
Payroll Overview and Process
IntroductionPayroll is the process by which employees receive their compensation for work performed. It includes managing employee salaries, wages, bonuses, deductions, taxes, and timely payments. ...
-
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
-
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
-
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
-
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
-
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...