Hardware Ordering Process

Overview

This article explains the process for employees to request and order company-approved hardware such as laptops, monitors, keyboards, and other peripherals. Please follow the steps below to ensure your hardware request is processed quickly and accurately.

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Eligible Hardware

• Laptops and desktops
• External monitors
• Keyboards and mice
• Docking stations
• Headsets and webcams
• Mobile devices (smartphones, tablets)
• Specialty or department-specific equipment

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How to Submit a Hardware Request

Step 1: Review Hardware Needs

• Confirm that the hardware you need is approved for your role or department.
• Consult your manager if unsure whether the equipment is allowed.

Step 2: Complete the Hardware Order Request Form

• Fill out the Hardware Order Request Form with accurate details including device type, model/specifications, and justification for the purchase.
• Include your full name, department, and contact information.

Step 3: Obtain Manager Approval

• Submit the completed form to your manager for review and approval.
• Manager must sign or otherwise approve the request before IT can process it.

Step 4: Submit to IT Department

• Send the approved form to the IT Department at [e-mail] or submit via the IT Support Portal: https://support.company.com/hardware-requests.
• For urgent requests, contact IT Support at 1-800-555-1234.

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What Happens Next?

• The IT team will review the request for eligibility and availability.
• You will receive an email confirmation once the order is approved and processed.
• Typical fulfillment time is [X] business days; urgent orders may be prioritized.
• IT will notify you when your hardware is ready for pickup or delivery.

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Important Notes

• Hardware issued remains company property and must comply with company usage policies.
• Employees are responsible for the safekeeping and security of any assigned equipment.
• Lost, stolen, or damaged hardware must be reported immediately to IT Support.
• Hardware upgrades and replacements also require manager approval and an IT request.

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Need Assistance?

If you have questions or require help completing the hardware request form, please contact IT Support:

• Email: [e-mail]
• Phone: [phone]
• Support Portal: https://support.company.com

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This article is maintained by the IT Department and reviewed quarterly.