Overview
This article explains the process for employees to request and order company-approved hardware such as laptops, monitors, keyboards, and other peripherals. Please follow the steps below to ensure your hardware request is processed quickly and accurately.
Eligible Hardware
- Laptops and desktops
- External monitors
- Keyboards and mice
- Docking stations
- Headsets and webcams
- Mobile devices (smartphones, tablets)
- Specialty or department-specific equipment
How to Submit a Hardware Request
Step 1: Review Hardware Needs
- Confirm that the hardware you need is approved for your role or department.
- Consult your manager if unsure whether the equipment is allowed.
Step 2: Complete the Hardware Order Request Form
- Fill out the Hardware Order Request Form with accurate details including device type, model/specifications, and justification for the purchase.
- Include your full name, department, and contact information.
Step 3: Obtain Manager Approval
- Submit the completed form to your manager for review and approval.
- Manager must sign or otherwise approve the request before IT can process it.
Step 4: Submit to IT Department
- Send the approved form to the IT Department at itorder@company.com or submit via the IT Support Portal: https://support.company.com/hardware-requests.
- For urgent requests, contact IT Support at 1-800-555-1234.
What Happens Next?
- The IT team will review the request for eligibility and availability.
- You will receive an email confirmation once the order is approved and processed.
- Typical fulfillment time is [X] business days; urgent orders may be prioritized.
- IT will notify you when your hardware is ready for pickup or delivery.
Important Notes
- Hardware issued remains company property and must comply with company usage policies.
- Employees are responsible for the safekeeping and security of any assigned equipment.
- Lost, stolen, or damaged hardware must be reported immediately to IT Support.
- Hardware upgrades and replacements also require manager approval and an IT request.
Need Assistance?
If you have questions or require help completing the hardware request form, please contact IT Support:
- Email: ithelpdesk@company.com
- Phone: 1-800-555-1234
- Support Portal: https://support.company.com
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This article is maintained by the IT Department and reviewed quarterly.