Greg Ellis
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Articles
Recent activity by Greg Ellis-
Hardware Ordering Process
OverviewThis article explains the process for employees to request and order company-approved hardware such as laptops, monitors, keyboards, and other peripherals. Please follow the steps below to ...
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How to Reboot Your Laptop
Rebooting your laptop is a simple way to resolve many common issues and improve its performance. Here’s a quick guide on how to do it:Save any open work to avoid losing data.Click on the Start menu...
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Security Best Practices for Personal Devices While Traveling
OverviewTraveling with personal devices such as laptops, smartphones, and tablets can expose you to increased security risks. This guide provides best practices to help protect your data, privacy, ...
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Recognizing and Reporting Phishing Attempts
OverviewPhishing is a type of cyberattack where attackers attempt to trick you into revealing sensitive information such as passwords, financial details, or company data by impersonating trustworth...
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Printer Support and Troubleshooting Guide
OverviewThis article helps employees troubleshoot and resolve common printer issues with company-provided printers, including setup, connectivity, and printing problems.Supported PrintersNetworked ...
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Company-Provided Hardware Support Guide
Title: Company-Provided Hardware Support GuideArticle ID: 1003Category: IT SupportLast Updated: June 2024OverviewThis article outlines how to get assistance with company-provided hardware, includi...
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Company-Provided Software Support
OverviewThis article provides guidance on how to access support and troubleshoot common issues related to software provided by the company, including installation, updates, licensing, and usage.Sup...
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Troubleshooting Network Issues
Overview This article provides step-by-step instructions to help employees resolve common network connectivity problems. Follow these guidelines to quickly troubleshoot issues before contacting ...
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How to Reset Your Password
Forgot your password or having trouble logging into your account? Follow the simple steps below to reset your password and regain access quickly and securely.Step 1: Go to the Login PageNavigate ...
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Canada Team Commissions: Early Payment Notice – September 2025
OverviewPlease be advised that the Canada Team commissions scheduled for September 2025 will be processed 4 days earlier than usual, on September 12th, 2025. This adjustment is due to an upcoming c...